Mar 12 / admin

Fraud Prevention: Calling the Customer

When you are suspicious about  order,  you better call the customer to confirm and cross-check the order. Because either your previous experience or your fraud scoring system alerted you. Sometimes that simple call helps to get rid of a $25 chargeback.

If number of orders are high during the day, or it’s hard to place a staff for this calling operation;  here comes Automated Phone Verification & Confirmation. Automated Phone Verification & Confirmation will help you automate your Order Checking process via phone; no hardware, no special software, and no personnel to run this. OnVerify.com provides a solution.

OnVerify.com helps you to Automate the Phone Verification and Phone Confirmation process. All you need to do is to integrate OnVerify.com API into your existing code and process.

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