Let’s face it: If you re doing business online, your business is open 24 hours a day. It’s still reachable at 3am when you are not watching it.
Another fact is that there are several fraudsters out there trying to order with stolen card, trying to access unauthorized accounts. And they do that this way or that way.
One another thing is that, while you try to reach real customers, you may find out that a fraudster filled several records in your database.
I can extend the samples a lot, but the main point is, you need to identify “good” and “bad”. Yes, by your business experience you can do till a certain point. But there are so many user profiles out there that you cannot identify only by your experience.
OnVerify.com here helps you and provides an automated way to distinguish “good” and “bad” with automated phone verifications.
For example, you are accepting free sign-ups for lead generation, a classical flow is:
- Display the offer
- Ask the customer’s details
- Record Details
- Send a welcome e-mail
OnVerify.com’s phone verification system can be placed in between 2 and 3; ask the customer to verify himself, easily, with an automated phone call.(It’s easier than sending an e-mail). So your new flow will be
- Display offer
- Ask the customer’s details
- Initiate a verification via OnVerify.com
- Ask announced pin
- RecordDetails
- Send a welcome e-mail
Adding an automated phone verification usually takes 2 hours to 2 days. There will be no setup or monthly fee, you will be charged only for the answered calls. See a live demo at http://www.onverify.com/a/demo
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There are several business cases where your business is online, but your suppliers/sales personnel/providers are offline; so you cannot connect via internet. Some of the examples:
1. Online Food Ordering Business, where there are several restaurants,
2. Sales Personnel at field, where he cannot access internet
3. Online Florist (Flower Ordering) in a big geographical span where several florists need to be working.
In this business model, you need to gather order from internet, process payment and need a way to communicate with offline supplier/provider. You need to pass the order to supplier and also need to confirm that order.
OnVerify.com has got a complete solution package to this problem:
1. Most of the business has got dedicated fax machines. You can send fax to any worldwide destination only using html formatted documents.
2. Reverse Phone Verification / Phone Confirmation will help you to get confirmation from the supplier/provider. This is a call to supplier and ask a pin to confirm.
3. Sms/Phone Notification will help you to notify your supplier about a new order, and to notify your customer
4. Call In Phone Verification is a dedicated intelligent call center that you can set specific actions when your supplier calls your call center number. Like playing the last order, accepting or rejecting the last order, etc…
Visit http://www.onverify.com/a/services for more information or just drop an e-mail to support@onverify.com
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If you are doing business on web, you are providing secure access to membership pages with username and password. Now, the fact is, either users sometimes put weak passwords, or share them; or there are several hackers around to get access to your membership pages. Even they will try to do unapproved actions for your users.
Especially for the web business who conduct financial transactions, extra securities needed to let a user in to do some specific transactions. Phone Verification by OnVerify.com is here to help
In a normal flow, you ask username and password from the user to let him in. Phone Verification at the next step will add another security layer to your login pages. Here is the flow of it:
- Username and Password is gotten from user
- An automatic call to user’s phone on file is placed
- A pin is announced on the phone
- User must enter the pin on the web page to reach secure pages.
Logic, flow and implementation is very easy to quick to add more security to your membership pages, which also results stronger image .
OnVerify.com’s Phone Verification System helps you to add this extra security layer, which is:
- Automatic
- Realtime
- %100 Customizable
- Worldwide footprint
- Simple coding
- Sample Codes
- Free support
Visit www.onverify.com/a/services for more information
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No. Only answered calls are billed.
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Yes, OnVerify.com works for all phone numbers worldwide. OnVerify.com does automatic phone verification for all numbers and return you phone type information, such as landline, mobile, payphone, etc.. Give it a try from demo page
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Experience is everything. You need to keep records of successful and unsuccessful transactions; and learn from them. Copy the successful ones. Avoid unsuccessful. Unsuccessful ones (fraud, chargeback) will tell you the way hacker/scammer works, and add prevention methods to your system.
For example, if you see too much fraud from a country that you see safe, add this country to your fraud monitoring/scoring system. If you see too much from from a phone number, add prefix and type of it. Examples dont stop.
Your fraud monitorin/scoring system is a live one.
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Cross checking everything on online business is a must. Another parameter to check given phone number with address. Actually not all phones map to an address; mobile numbers are a non-geographic. But other numbers will map at least to city granularity like ip address. You number compare the number’s city, country to billing and shipping city and country. A mismatch must warn you.
OnVerify.com provide free number type and number address for all verifications. It’s easy to use and implement
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When you are suspicious about order, you better call the customer to confirm and cross-check the order. Because either your previous experience or your fraud scoring system alerted you. Sometimes that simple call helps to get rid of a $25 chargeback.
If number of orders are high during the day, or it’s hard to place a staff for this calling operation; here comes Automated Phone Verification & Confirmation. Automated Phone Verification & Confirmation will help you automate your Order Checking process via phone; no hardware, no special software, and no personnel to run this. OnVerify.com provides a solution.
OnVerify.com helps you to Automate the Phone Verification and Phone Confirmation process. All you need to do is to integrate OnVerify.com API into your existing code and process.
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OnVerify.com serves Web Business’ to reduce fraud, verify or notify users, bridge online business tooffline business. OnVerify.com helps Web Business’ by keeping fraudulent users out, by AutomatedPhone Verifications.OnVerify.com provides following services:
1. Phone Verification (Announce Pin on Phone, Enter Pin on Web)
2. Reverse Phone Verification (Announce Pin on Web, Enter Pin on Phone)
3. Sms Verification/Notification (Any Mobile Phone)
4. Fax Notification (Standard Faxes)
The main technologies that OnVerify.com based on: Telephony, SMS and Fax.
OnVerify.com provides HTTP API and SOAP API.
The main sectors that OnVerify.com serves:
1. Online Gaming/Game Currency
2. Online Food Ordering
3. Online Credit Card Processing
4. Online Ad Networks
5. Online Investment Business
The main advantages of OnVerify.Com can be summarized as:
- Everything works in real time
- Very competitively priced. Starts from 3.72 cents per answered call.
- Flexible voice prompt system with built-in TTS, and Wav files. Zero cost to customize the message.
- Voice prompts can even be customized on the fly, during the verification/announcement initialization with parameters
- Built-in TTS (English, French, German, Italian, Spanish)
- Works for all types phones and worldwide
- High Capacity
Free e-mail account is very easy to setup than to setup an e-mail address with a company in background together with a web site. There are lots of companies refuse to do business with free e-mails. I do not suggest to completely avoid, but what I say that you must be careful with the orders done with free e-mails. Free e-mail is another positive point to your fraud scoring system.
Also, keep in mind that, marking an order for extra check for fraud, depends on your business model. If you target end-users, or let your customers try before buying, your customer may want to try or buy with a free personal e-mail. On the other side, if you explicitly sell to companies, or your products are highly priced, you must watch free e-mails.
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