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Fraud Prevention

Customizable Phone Verification means OnVerify.com

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Automated Phone Verification is the number one way to combat online fraud, eliminate anonymous bad usage, attacks and unbeatable captcha alternative.

If you do online business, you are open to fraud, bad usage, anonymous bad signup, invalid leads; the common denominator is time and money loss.

OnVerify.com provides you a 100% customizable Automated Phone Verification solution, ready to go. You can integrate it in a couple of minutes to your existing business flow, with minor changes.

By Customizable, I mean 100% customizable; you can set any text to be said, any wav file to be played at any step during the call flow. Not only that, you can put a step to get a pin from phone, or record the customers name. All included, free of charge, from easy to use web interface.

Customization is not limited to call flow; you can also customize the language of the verification and also customize per call variables.

From online merchants, to online food order business; from single person companies to Fortune 500 companies use OnVerify.com to reduce fraud, authenticate users, send fax orders, do important sms notifications.

OnVerify.com has got following services:

  1. Phone Verification – Announce Pin on the Phone. Get Pin on Web Site
  2. Reverse Phone Verification – Display Pin on Web Site, Get Pin on the Phone
  3. Call In Phone Verification – Let the customer call you, and do one of the above verifications
  4. Copy Paste HTML Code – Real Captcha Alternative. Stops any form from processing better than Captcha way and does phone verification. Just copy and paste the html code to your form’s html
  5. Fax Notification – If you need to bridge your online business with offline business/suppliers, we provide a worldwide fax delivery solution at a very cost effective way
  6. SMS Notification/Verification – If you want to send something urgent to a mobile number or just want to verify mobile number, we suggest SMS.
  7. Free or Paid Phone Types Information. Validate phone numbers with us at 1 cents/each

OnVerify.com is very responsive to customer requirements. We always listen you, and add features according to your needs. That’s the final point of customization.

Eliminate Fraud with Phone Verification

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Let’s face it: If you re doing business online, your business is open 24 hours a day.  It’s still reachable at 3am when you are not watching it.

Another fact is that there are several fraudsters out there trying to order with stolen card, trying to access unauthorized accounts. And they do that this way or that way.

One another thing is that, while you try to reach real customers, you may find out that a fraudster filled several records in your database.

I can extend the samples a lot, but the main point is, you need to identify “good” and “bad”. Yes, by your business experience you can do till a certain point. But there are so many user profiles out there that you cannot identify only by your experience.

OnVerify.com here helps you and provides an automated way to distinguish “good” and “bad” with automated phone verifications.

For example, you are accepting free sign-ups for lead generation, a classical flow is:

  1. Display the offer
  2. Ask the customer’s details
  3. Record Details
  4. Send a welcome e-mail

OnVerify.com’s phone verification system can be placed in between 2 and 3; ask the customer to verify himself, easily, with an automated phone call.(It’s easier than sending an e-mail). So your new flow will be

  1. Display offer
  2. Ask the customer’s details
  3. Initiate a verification via OnVerify.com
  4. Ask announced pin
  5. RecordDetails
  6. Send a welcome e-mail

Adding an automated phone verification usually takes 2 hours to 2 days. There will be no setup or monthly fee, you will be charged only for the answered calls. See a live demo at http://www.onverify.com/a/demo

Credit Card Fraud Prevention for merhants

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As online business, you are open to Credit Card Fraud. To be honest, there is no 100% mechanism to stop fraud. But there are some tips to minimize the fraud:

  1. Some countries have much higher risks than others when doing business overseas. Watch the orders originating from overseas countries
  2. Watch bulk orders. Criminals will commonly order in bulk
  3. Watch orders with different shipping and billing address
  4. Track and watch the customer’s ip.
  5. Check customer’s geolocation of the ip to billing and shipping address
  6. Watch orders done with free e-mails
  7. Compare BIN code of the credit card to billing address
  8. AVS (Address Verification Systems) does help you correlate credit card with billing/shipping address
  9. Call the customer (This is where onverify.com stands, does the automatic calling)
  10. Compare phone number with address. Although mobile numbers are non-geographical numbers, fixed line numbers convert to geographic information
  11. Keep a history of good or bad orders.
  12. Build a fraud score system with all above information and previous orders (good or bad)