When you are suspicious about order, you better call the customer to confirm and cross-check the order. Because either your previous experience or your fraud scoring system alerted you. Sometimes that simple call helps to get rid of a $25 chargeback.
If number of orders are high during the day, or it’s hard to place a staff for this calling operation; here comes Automated Phone Verification & Confirmation. Automated Phone Verification & Confirmation will help you automate your Order Checking process via phone; no hardware, no special software, and no personnel to run this. OnVerify.com provides a solution.