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automated phone verification

Fraud Prevention: Calling the Customer

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When you are suspicious about  order,  you better call the customer to confirm and cross-check the order. Because either your previous experience or your fraud scoring system alerted you. Sometimes that simple call helps to get rid of a $25 chargeback.

If number of orders are high during the day, or it’s hard to place a staff for this calling operation;  here comes Automated Phone Verification & Confirmation. Automated Phone Verification & Confirmation will help you automate your Order Checking process via phone; no hardware, no special software, and no personnel to run this. OnVerify.com provides a solution.

OnVerify.com helps you to Automate the Phone Verification and Phone Confirmation process. All you need to do is to integrate OnVerify.com API into your existing code and process.

About OnVerify.Com

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OnVerify.com serves Web Business’ to reduce fraud, verify or notify users, bridge online business to offline business.
OnVerify.com helps Web Business’ by keeping fraudulent users out, by Automated Phone Verifications.
OnVerify.com provides following services:
1. Phone Verification (Announce Pin on Phone, Enter Pin on Web)
2. Reverse Phone Verification (Announce Pin on Web, Enter Pin on Phone)
3. Sms Verification/Notification (Any Mobile Phone)
4. Fax Notification (Standard Faxes)

OnVerify.com serves Web Business’ to reduce fraud, verify or notify users, bridge online business tooffline business. OnVerify.com helps Web Business’ by keeping fraudulent users out, by AutomatedPhone Verifications.OnVerify.com provides following services:

1. Phone Verification (Announce Pin on Phone, Enter Pin on Web)

2. Reverse Phone Verification (Announce Pin on Web, Enter Pin on Phone)

3. Sms Verification/Notification (Any Mobile Phone)

4. Fax Notification (Standard Faxes)

The main technologies that OnVerify.com based on: Telephony, SMS and Fax.

OnVerify.com provides HTTP API and SOAP API.

The main sectors that OnVerify.com serves:

1. Online Gaming/Game Currency

2. Online Food Ordering

3. Online Credit Card Processing

4. Online Ad Networks

5. Online Investment Business

The main advantages of OnVerify.Com can be summarized as:

  1. Everything works in real time
  2. Very competitively priced. Starts from 3.72 cents per answered call.
  3. Flexible voice prompt system with built-in TTS, and Wav files. Zero cost to customize the message.
  4. Voice prompts can even be customized on the fly, during the verification/announcement initialization with parameters
  5. Built-in TTS (English, French, German, Italian, Spanish)
  6. Works for all types phones and worldwide
  7. High Capacity

Credit Card Fraud Prevention for merhants

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As online business, you are open to Credit Card Fraud. To be honest, there is no 100% mechanism to stop fraud. But there are some tips to minimize the fraud:

  1. Some countries have much higher risks than others when doing business overseas. Watch the orders originating from overseas countries
  2. Watch bulk orders. Criminals will commonly order in bulk
  3. Watch orders with different shipping and billing address
  4. Track and watch the customer’s ip.
  5. Check customer’s geolocation of the ip to billing and shipping address
  6. Watch orders done with free e-mails
  7. Compare BIN code of the credit card to billing address
  8. AVS (Address Verification Systems) does help you correlate credit card with billing/shipping address
  9. Call the customer (This is where onverify.com stands, does the automatic calling)
  10. Compare phone number with address. Although mobile numbers are non-geographical numbers, fixed line numbers convert to geographic information
  11. Keep a history of good or bad orders.
  12. Build a fraud score system with all above information and previous orders (good or bad)