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Phone Verification

Lead Verification with Automated Phone Verification provided by OnVerify

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Business means sales, sales means leads. Almost every kind of business needs and does marketing. Internet based marketing is today’s least expensive entry, measurable and quick results oriented marketing method.

When a business does Internet based marketing, users are  presented a landing page to give a quick idea of the offer. On that page(s), business tries to convince the user to act. Depending on the offer, user asked to download, buy, comment. In any case, business needs user information to convert the user to lead or a customer.

On Landing Page(s), simple forms are used to collect user data, that will help business to contact the lead for follow-up. As this is Internet world, letting the user to enter the data in free format, will result irrelevant and meaningless data. So the entered data is checked against some formatting rules like, email, address, city, country and most importantly phone number.

Two most important data on lead collection forms are; email and phone number. They are the only means to contact the lead. E-mails can be verified by sending a confirmation code and asking the user to confirm it. But the phone numbers other than format checking cannot be verified without actually calling. This is where OnVerify.com can help the process beneficial and automated.

 

Let me explain the idea a bit more detail. Think again, a big marketing campaign is done, several people came to the Landing Page, they are offered something that cannot be turned down, the business got several bits of data about their customer, but they have some contact numbers that are not working.
Here we come to our solution; OnVerify.com. OnVerify.com provides Automated Phone Verification service to clean up that kind of data and make it real information and valuable sales lead.

 

Rather than calling the leads manually later, call them automatically at the time of offer, without a staff, without an investment. A true value added service to complement Performable.com’s already great set of lead generation and management tools. The result is a clean Lead Information.

OnVerify.com provides all the infrastructure as a service, integration is done using simple HTTP API.

To summarize the whole flow:
1. Marketing campaign will bring leads to Landing Page.
2. Landing Page will explain the offer, and motivate them to fill in a form
3. When Form is submitted, together with other controls, and automated phone verification call will be done over OnVerify.com. This is a call to announce a pin on the phone, and lead has to enter the pin in the form
4. If pin is right, lead will be marked as verified.

An automated phone verification demo is located at: http://www.onverify.com/a/demo

 

 

 

 

 

VBulletin Phone Verification Plug-in for Paid Subscriptions

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OnVerify.com announces immediate availability of Phone Verification Plug-in for Paid Subscriptions in VBulletin.

You can get the product from here

Installation is straightforward:

1. Import product xml from Plugin & Products -> Manage Products -> Add/Import Product

2.  Open an account at onverify.com. Get your userid and apipass for my profile tab.

3. Customize your template at onverify.com. and get template id

4. Set Options of VB plugin from VBulletin Options -> OnVerify Phone Verification Options

This plugin stops forwarding to the payment processor, and does phone verification before the actual purchase.

All comments and feedbacks are welcome, we are happy to add more features

Automated Phone Verification with Free Phone Type Information and Blockage

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OnVerify.com announces free phone type information on all automated phone verification requests. The phone type information is fired when the verification completed, free of charge, as a notification to your web business.

Also, customer’s on OnVerify.com can block which numbers to call from easy to use web interface of OnVerify.com according to

  1. Country
  2. Phone Type
  3. Cost of the call

Built-in Phone Types at OnVerify.com are

  1. Proper Number
  2. Audio Text Number
  3. Carrier Selection Number
  4. Digital Subscriber Line Number
  5. Electronic / fax services number
  6. Personal Number
  7. Freephone Number
  8. Geographic Number
  9. Global Title Address Number
  10. VoIP Telephony Number
  11. Internet Service Provider Number
  12. Local Rate Number
  13. Mobile Number
  14. National Geographic Number
  15. National Rate Number
  16. Pager Number
  17. Virtual Private Network Number
  18. Payphone Number
  19. Premium Rate Number
  20. Routing Code Number
  21. Shared Cost Number
  22. Short Code Number
  23. Satellite Number
  24. Telegram Services Number
  25. TETRA mobile services number
  26. Test Number
  27. Telex Number
  28. Universal Access Number
  29. Voicemail (Geographic) Number
  30. Voicemail (Mobile) Number
  31. Videotext Number
  32. Wireless Geographic Number
  33. Drama Purposes Number

Feel free to ask questions about Automated Phone Verification with OnVerify.com. We are sure that it will help you combat fraud and chargebacks. If you use Automated Phone Verification at Lead Generation pages, you will have clean contact lists.

OnVerify Plugin for Joomla

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I am very excited to announce TS Verification, a native 1.5 Joomla extension developed by tasglobal.com, that lets you have a Phone Verification in joomla registration process very easily.

“It works with default joomla registration process where upon sign up request, user will be asked to add their mobile number with valid country code which will be used in real time to inform user the secret code through automated process to complete the registration process.

Main advantage of this plug-in service is that it works through worldwide and available with language file which enable website owners from any country to use this service in their website with their native language to keep their website secure and free from spam.” says the developer company tasglobal.com.

The entire process takes a few seconds, you’ll get an Automated Phone Verification to fight spam, eliminate bot signups.

Please visit http://www.tasolglobal.com/ts-on-verify.html, download the plug-in, install it. Also don’t forget to open a free account at OnVerify.com

Automatic Phone Verification with Voice Recording by OnVerify.com

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OnVerify.com announces a new feature in phone verification system. This feature helps you to do Reverse Phone Verification and also Record customer voice.

Chargebacks in online world are very common, this happens due to either customer forgets the charge or cannot recognize a charge in bill of statement of the credit card. In case of a chargeback banks usually ask a proof of purchase. Standard proofs may mean nothing to the bank, and they usually accept the chargeback.

OnVerify.com has got a solution to that problem: You may now record (only a specific sentence) of the customer, that’s to be used as a proof later on.

With the Reverse Phone Verification with Voice Recording, you shot two birds at the same time; you do two factor phone authentication and also get a real voice stamp of the customer.

We believe this feature will help online merchants by several ways.

Voice Recording as got two versions at OnVerify.com; either you can directly record the voice or record the voice after a right pin entrance.

If this is first time reading about OnVerify.com, I strongly suggest visit our other blog entries and also visit www.onverify.com to get more information and free of charge account.

Customizable Phone Verification means OnVerify.com

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Automated Phone Verification is the number one way to combat online fraud, eliminate anonymous bad usage, attacks and unbeatable captcha alternative.

If you do online business, you are open to fraud, bad usage, anonymous bad signup, invalid leads; the common denominator is time and money loss.

OnVerify.com provides you a 100% customizable Automated Phone Verification solution, ready to go. You can integrate it in a couple of minutes to your existing business flow, with minor changes.

By Customizable, I mean 100% customizable; you can set any text to be said, any wav file to be played at any step during the call flow. Not only that, you can put a step to get a pin from phone, or record the customers name. All included, free of charge, from easy to use web interface.

Customization is not limited to call flow; you can also customize the language of the verification and also customize per call variables.

From online merchants, to online food order business; from single person companies to Fortune 500 companies use OnVerify.com to reduce fraud, authenticate users, send fax orders, do important sms notifications.

OnVerify.com has got following services:

  1. Phone Verification – Announce Pin on the Phone. Get Pin on Web Site
  2. Reverse Phone Verification – Display Pin on Web Site, Get Pin on the Phone
  3. Call In Phone Verification – Let the customer call you, and do one of the above verifications
  4. Copy Paste HTML Code – Real Captcha Alternative. Stops any form from processing better than Captcha way and does phone verification. Just copy and paste the html code to your form’s html
  5. Fax Notification – If you need to bridge your online business with offline business/suppliers, we provide a worldwide fax delivery solution at a very cost effective way
  6. SMS Notification/Verification – If you want to send something urgent to a mobile number or just want to verify mobile number, we suggest SMS.
  7. Free or Paid Phone Types Information. Validate phone numbers with us at 1 cents/each

OnVerify.com is very responsive to customer requirements. We always listen you, and add features according to your needs. That’s the final point of customization.

Can Call In Phone Verification be an Alternative to SMS/Phone Verification?

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Dear Friends,

Nowadays I am thinking of form of “real contact” verification methods. By “real contact”, I mean phoning, text messaging, forcing customer to act for a phone call or sms, rather than getting a reply to e-mail.

E-mail confirmation and verification is good indeed, but just for validating your further communication channel; not for validating and verifying that you are contacting with a “real” person.

Phone Verification (automatically) calls given number, plays prerecorded script. In the script there is a need to announce a password or pin to access a secure page or complete a transaction. Costs to merchant, your customer pays nothing.

Reverse Phone Verification is a step to make Phone Verification a little more complex; it’s again an automatic call, but password or pin is not announced, rather is gotten on the phone. Your customer need to enter “pin” or “password” on the phone. A callback is fired to your web site. Again costs to the you, your customer does not pay anything.

SMS Verification, is another method of delivery of the pin/password to your end user. You send out an SMS (Text message) to your customer. Well, your customer need to provide some personal mobile number. Usually merhants pays all, but in some cases, customer may be billed by his operator. Delivery may be delayed due to operator, mobile phone coverage, and some other issues. But it’s worldwide, and really cost effective.

In Call In Phone Verification, your customer need to call a local/domestic/toll-free number  from the registered phone (number). Your customer either gets a “pin” or “password”, or enters the pin. This will cost to the business, and may also cost to the end user.  This method lowers your automatic verification costs. Providing a local phone number, you limit your customer base to be local in a way. The advantage over the SMS Verification is that your customer does not have to provide his mobile number, he may register and call from any phone number.

There are several ways to automatically verify your customers using phone calls or sms. I tried to summarize them, and I think “Call in Phone Verification” is really a good alternative to “SMS Verification” by means of cost, easy of use.

Let me know what you think

Are Phone Verifications Customizable at OnVerify.com?

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Yes, 100%. Verifications are customizable with templates and template parameters.

A template refers to a call flow, and you can set your steps in the call flow like. “Say Text”, “Ask Pin”, “Record”, “Play wav”.

Not only you can set the steps, but also you can also customize each verification with  verification initialization parameters. For example, you can use the same template to verify your customers but you can customize the template to say the customer’s name on the phone.

When you sign-up for a free account at OnVerify.com, you can access template management interface without a limitation. If you need more help just drop an e-mail to support@onverify.com

How to add two factor authentication to your web site using phone verification by onverify.com

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Securing a web business has never been hard as now. As a web business owner or developer, you may have added several mechanisms to combat hacker from stealing passwords. To access a membership site, you probably implemented username and password checking together with several anti-hacker solutions, like checking last ip, checking logs for suspicious activity, etc. But still passwords, shared computers, passwords in e-mail are your weakest part in overall security.

I want to show how you can add more security to your web site, as a general algorithm. In my example, I will point to phone verification, but it’s also possible to do it with reverse phone verification or sms verification.

Your current flow is possibly as this way, providing you a one point to check the user

  1. Display login form
  2. Get username and password
  3. Check username and password from database
  4. If matches, give access

I do not suggest you to change this flow, it will be same. But I will suggest you to add another step, to get a two factor authentication with otp (One Time Password) tokens, tokens to be announced on the phone:

  1. Display login form
  2. Get username and password
  3. Check username and password from database
  4. If matches, start a phone verification to the number on file
  5. Ask for the “token”/”pin” that’s announced on the phone
  6. Check entered pin
  7. If matches, let the user access

With this method, you’ll have a real two factor authentication and a second password token that is generated on the fly; cannot be stolen by a third party.

Check out a live Phone Verification Demo at onverify.com. Drop us an e-mail to get ideas, and implementations. We like to hear and help.

Copy Paste HTML Code Phone Verification by OnVerify.com

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Dear Friends,

We listen to our customers, last month we got a special request from our customers. The request was a copy paste html code to be inserted to an html page to work together with a phone verification. The HTML code required to do phone verification without any code on the server side.

At first this looked not a normal request; till now, what we learnt in the Phone Verification market is that, you need to integrate with custom coding over HTTP or SOAP APIs, this is totally an upside down feature.

Later, during our meetings with sales and tech team, we figured out that it’s possible and very good feature indeed for several Internet users who only know of some html knowledge, but they are developing content and fetching information from their customers/users.

So, we have a solid solution with HTML and Javascript technologies. There is no single code needed to integrate or there is no single change need in your standard form processing. This solution stops the current form from submission, and starts a phone verification according to your set up.

Let me explain the steps required to use Copy Paste HTML Code Phone Verification:

  1. You need to open a free account at OnVerify.com
  2. You will have a default Phone Verification template. You can edit it from Templates menu item.
  3. Go to Developers, than Copy Paste HTML Code menu item
  4. Add your site to the list. This is an important step as we must know where you put html code
  5. Then customize your form according to your needs. We need to know form name and phone number field name in the form.
  6. Then get the generated code and paste it to your html page, just before </body> tag.

Viola! You have a phone verification feature, which is powerful solution to captcha, and a real captcha alternative.

Drop me your comments, ideas to here or support@onverify.com. I’ll be happy to see them, and answer them. If you have a new feature idea, please do share; we are here to provide you the best solution in Phone Verification market.